GigFlex-GeoIntelligent Scheduling SoftwareGigFlex-GeoIntelligent Scheduling SoftwareAt GigFlex, we go beyond traditional scheduling. With EventWorks™, our Geo-Intelligent Scheduling® platform empowers operations teams at major events like the Cincinnati Open to optimize workforce planning, streamline communication, and stay one step ahead of issues before they happen.
Our AI-enhanced tools detect shift variances in real time and let your team respond instantly—with just a click.
EventWorks™ adapts to any site configuration. You define the posts, assign responsibilities, and indicate the times requiring coverage. From there, EventWorks optimizes the schedule based on skills, availability, preferences, and proximity.
Real-time monitoring tools allow us to measure performance shift-by-shift, catching service gaps before they impact the guest experience. If a worker is not at their assigned post, or a volunteer is a no-show, EventWorks alerts the operations desk and provides them the tools to quickly resolve the situation. We adapt on the fly to ensure flawless staffing—even in unpredictable environments.
At the Cincinnati Open, EventsWorks has performed flawlessly for many years and has become an indispensable tool in the Tournament Command Center for ensuring a safe and secure experience for players, workers and patrons.
Hosting one of America’s premier tennis tournaments requires staffing excellence on every level—from gate security to guest hospitality. With EventWorks, you get a workforce platform designed to handle high-volume staffing with the agility and reliability needed for elite sporting events like the Cincinnati Open.
Whether it’s proactive crowd control or strategic zone management, our platform deploys qualified security staff with zone-specific training. From perimeter patrol to on-court escort duties—EventWorks has it covered.
EventWorks includes powerful Compliance tools ranging from automated time keeping to a sophisticated break-management system that ensures that workers receive their required breaks and their positions are covered while they are on break.
Whether it’s proactive crowd control or strategic zone management, our platform deploys qualified armed/unarmed security and guest services teams with zone-specific training. From perimeter patrol to on-court escort duties—EventWorks has it covered.
Tournament venues like the Lindner Family Tennis center demand spatial awareness. EventWorks geo-fences every position enabling our patented Geo-Intelligent Scheduling® technology to continually monitor coverage in real-time and optimally assign staff to ensure that all positions are covered by the right person at the right time.
Automate scheduling, shift planning, and staff deployment to minimize manual effort and maximize productivity across large tournament venues.
Track workforce activity live—from check-ins to attendance and zone coverage—all within the EventWorks dashboard.
Ensure identity verification, regulatory adherence, and audit-ready logs with mobile-first compliance tracking.
Optimize staff location and response times through Geo-Intelligent Scheduling®, reducing downtime and increasing effectiveness.
Dynamic staffing allocation helps reduce overstaffing and cut unnecessary labor costs—keeping budgets tournament-tight.
EventWorks empowers planners, vendors, and operations teams to staff smarter—every set, every shift.
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Quality begins with our patented Geo-Intelligent Scheduling® and AI-powered matching system—ensuring only qualified, vetted personnel are assigned to each role. Continuous performance tracking, built-in feedback loops, and live shift monitoring further guarantee service excellence.
Absolutely. We use a central dashboard to coordinate workforce deployment across multiple vendors and staffing pools. With predictive analytics and mobile-first scheduling, we support fast upscaling to meet the changing demands of high-traffic venues and multi-day events. EventWorks is already being used to manage hundreds of workers at major events like the Cincinnati Open.
Yes – EventWorks can be configured to support any major event ranging from golf tournaments, marathons and outdoor concerts, to stadium events and county fairs.
