CareHudl: A Great Case Management Solution for Modern Medicaid, HCBS & Local Authority Care Scheduling

Events Management

Smarter Case Coordination for Complex Care Ecosystems

Case management today demands more than spreadsheets and disconnected tools. Whether you support Medicaid waiver programs in the US, local authority care plans in the UK, or home healthcare services across community settings, your teams need a unified way to coordinate care, manage authorizations, schedule staff, and monitor compliance—all in real time.

GigFlex CareHudl is a modern case management and scheduling platform designed to simplify these challenges. It brings geo-intelligent scheduling, visit coordination, CRM integration, compliance tracking, and field communication together in one powerful system.

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The Operational Gap Most Case Managers Still Face

Most agencies rely on multiple systems to manage referrals, schedules, documentation, authorizations, and care records. As a result, teams often struggle with problems such as:

Missed visits, disrupted authorization hours, outdated compliance files, duplicated data entry, and limited visibility across caseloads.

These gaps directly impact care continuity—and they grow as caseloads increase.

CareHudl is built to eliminate fragmentation by offering a unified platform where case managers can plan, track, schedule, and coordinate everything from a single view.

A Complete Case Management
Workflow, Connected End-to-End

Geo-Intelligent Scheduling
That Aligns With Every Care Plan

CareHudl uses travel distance, skills, caseload, compliance status, and continuity preferences to automatically match caregivers to the right cases. Every assignment reflects the client’s authorized service plan, helping agencies maintain accuracy and reduce scheduling conflicts.

Full Case Visibility
From Intake Through Closure

CareHudl gives teams a complete picture of every case. Real-time dashboards show active visits, missed appointments, required service hours, staff utilization, documentation status, and overall case progress. This allows case managers to intervene early, prevent compliance issues, and keep care plans on track.

Seamless CRM
Integration for Data Accuracy

CareHudl can connect directly with CRM systems, including Zoho, allowing agencies to import referrals, update profiles, sync assessments, and maintain a single source of truth. This eliminates repetitive data entry and ensures that every case record remains consistent, accurate, and compliant.

Built-In Compliance
and Credential Management

Compliance errors are one of the biggest reasons for visit disruptions. CareHudl reduces risk by monitoring certifications, background checks, expiry dates, and credential requirements in real time. Only caregivers who meet all criteria appear as eligible for assignment, ensuring safe, compliant care delivery every time.

Real-Time Communication
With Field Teams

Field teams and office staff stay aligned through instant visit updates, shift adjustments, confirmations, and two-way messaging. This removes communication gaps and ensures every stakeholder has up-to-date information, even across distributed care environments.

Better Routing, Lower
Travel Time, Stronger Outcomes

Using geo-intelligent optimization, CareHudl helps reduce unnecessary travel, balance workloads, and increase visit capacity. Agencies consistently report higher utilization and stronger care continuity when routing is managed centrally and intelligently.

Purpose-Built for Organizations Across the US and UK

CareHudl supports case managers working within:
  • Medicaid waiver and HCBS programs
  • Local authority care plans
  • Community-based support services
  • Home healthcare and domiciliary care
  • Disability services and supported living
  • Long-term chronic condition management
  • Mental health and social care teams

The platform adapts to your workflows—whether you manage complex care packages, mixed caseloads, or region-specific authorization requirements.

Proven Improvements
for Case Management Teams

Agencies using CareHudl consistently see gains across:
  • Visit compliance and punctuality
  • Authorized service-hour accuracy
  • Caregiver–client matching quality
  • Documentation timeliness
  • Administrative efficiency
  • Caseload transparency
  • Staff productivity
  • Continuity of care

These improvements lead to stronger client outcomes and more consistent field performance.

Secure, Reliable,
and Built for Healthcare

CareHudl is designed with robust safety and reliability controls:
  • HIPAA-compliant infrastructure
  • GDPR-aligned data protection
  • Encrypted communication
  • Audit logs and role-based access
  • Cloud reliability with 99.9% uptime

Your data remains protected under industry-standard governance frameworks.

Transform How Your Team
Manages Every Case

CareHudl replaces fragmented systems with a unified platform that improves coordination, protects compliance, and streamlines every step of case management.

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