If the goal a staffing agency enterprise is to serve clients with a reliable, productive workforce dedicated to completing work projects in a timely manner while reducing costs and retaining qualified workers, a Gig Exchange implementation is advantageous.

• Real-Time Workforce ManagementGig Exchange enables staffing agencies to manage workers in the field in real-time. Workers download the mobile app to their phone and supervisors
  in the home office can subsequently see the geolocation of each worker during working hours. Any changes in schedule or in project scope can be communicated instantly via the worker’s preferred contact channel: text message, email, or phone call. The same channels can be used to communicate
  with right-skilled workers at the click of a button when clients call in with new, intraday service requests. Workers can immediately choose to accept or
  reject additional projects to which the Gig Exchange system alerts them.
• Timely Service DeliveryEnsuring that workers arrive and complete work assignments on time are critical if staffing agencies expect to achieve high-level client satisfaction.
  The Gig Exchange interface monitors exactly where workers are located at all times and pulls in data on traffic conditions in the area between a worker’s location and that of a client company waiting for service. Should traffic conditions prevent a worker from reaching the client at the scheduled hour, the system automatically notifies the client that the worker will be delayed. The system can also be configured to send another worker who can reach the client faster. Again, the client would be automatically notified of the change in personnel.
• Absenteeism AbatementOne of the biggest challenges staffing agencies face is the failure of workers to show up for scheduled work assignments. Gig Exchange ameliorates
  the problem substantially. If a scheduled worker is not on the way to the client at a preconfigured time, Gig Exchange alerts supervisors of the issue. The supervisor can attempt to contact the worker or can send notification to other right-skilled, currently unscheduled workers located near the
  client who could step in.
• Cost Reduction and Business GrowthStaffing agencies can reduce their costs and expand their operations with Gig Exchange because it helps them ensure that workers with the right capabilities always show up to undertake client projects.

  Consistent, reliable service encourages repeat business and brand boosting by clients via word of mouth or social media mentions.

• Workforce Empowerment Through Scheduling OptionsThe benefits of using Gig Exchange do not accrue only to the staffing agency. Workers gain flexibility and the option to increase their income when they download the mobile app. The app enables them to communicate easily with the home office if they become ill or cannot make it to a work assignment for any other reason. The app also renders it unnecessary for workers to call in to the office or to the client when they’re running late. The system automatically manages these communications and devises the best solution for meeting client needs. Finally, workers who wish to pick up additional assignments can view and select from the schedule of available jobs. Gig Exchange assigns them the requested work and updates the schedule.